Hours: Mon - Sun 24/7

3 Years

of Excellance

About Us

Customer satisfaction and productivity maximization is top priority

Customer satisfaction and productivity maximization are at the core of our operations, driving every decision and action we take. By prioritizing the needs and expectations of our clients, we ensure high-quality service delivery while continuously improving internal processes to boost efficiency. Our commitment to responsive support, empowered teams, and smart use of technology enables us to deliver results that not only meet but exceed expectations—ensuring long-term success for both our customers and our organization.

Business Growth

Dtwoc Telcare limited assists businesses to improve on customer service delivery. Our call center has the proficiency in making outbound calls and managing inbound calls and is experienced in sales support, Strategic business planning, social media management and customer service/ leadership training.

Need Any of our services?

+260 97 5364444
why choose us

How We Work

Market Analysis

Conducting thorough research and analysis of the market to identify trends, opportunities, and potential clients.


Service Portfolio

Accessing our potential client’s capabilities and identifying the most in demand service to offer.


Target Maket Identification

Defining the target market segments and understanding their unique needs and preferences.


Competitive Differentiation

Identifying and leveraging unique strengths and capabilities to differentiate from competitors.



Our Services

Learn about our services

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