Services

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SUPPORT SERVICES INCLUDE

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WHATSAPP CHATBOT

Chatbots offer round-the-clock support, ensuring that customers can get help or information at any time, even outside regular business hours.

BULK SMS

Save money with DTWOC's SMS Broadcasting System, which allows you to effortlessly send notifications and reminders to customers, partners, and other stakeholders. Manage your communications strategy efficiently through a unified, automated, cloud-based platform.

TRUECALLER FOR BUSINESS

The Truecaller for business is a service that can verify the phone number of your business with this caller ID app and receive a trustworthy called ID that will have the following:
 Business name that cannot be altered by any other user
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 Verification tick
 Verification badge

HELP DESK TICKETING SYSTEM

Optimize your support operations with DTWOC's Help Desk Ticketing System. Our platform helps you manage and resolve support requests from customers, partners, and other stakeholders seamlessly, all within a unified, automated, cloud-based environment.

EMAIL

Send Emails to your Customers for any details asked while on an existing call. Emails can be triggered manually or else automatically triggered by selecting dispositions via agents.

Voice Broad Casting

Spend less with DTWOC's Voice broadcasting System which enables customers, partners, and other constituents to receive notifications and reminders and let you manage a unified communications strategy on a single automated, cloud-based platform

24/7 Support

our 24/7 call center is always here to provide assistance whenever our clients or their customers need it.

Awesome Team

At D2C, we're proud to have an awesome team that's not afraid to push boundaries, challenge the status quo, and go above and beyond to exceed expectations.

Influencers

D2C is at the forefront of shaping market trends and influencing industry standards.

Marketing Plans

Our marketing plans are built on a foundation of data-driven insights, allowing us to optimize campaigns in real-time for maximum impact.
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Excellency at its finest

We are passionate about every customer touchpoint. Our service teams, processes, and state-of-the-art omnichannel technologies, combined with our front and back office capabilities, create seamless harmony between people and technology, helping you achieve your ambitious customer goals.

This synergy allows us to deliver exceptional customer experiences, driving engagement, loyalty, and growth. With a focus on innovation and excellence, we empower you to achieve your ambitious customer goals, turning challenges into opportunities and fostering long-lasting relationships.