Every single call routed in our Inbound Call center is handled by a highly trained person.
Align with customer needs and provides versatile team extension benefits at low cost.
equip with all the tools,which enable to make successful marketing for your services.
The Dynamic call support to performance and productivity through reports & Dashbord.
SUPPORT SERVICES INCLUDE
WHATSAPP CHATBOT
Chatbots offer round-the-clock support, ensuring that customers can get help or information at any time, even outside regular business hours.
BULK SMS
Save money with DTWOC's SMS Broadcasting System, which allows you to effortlessly send notifications and reminders to customers, partners, and other stakeholders. Manage your communications strategy efficiently through a unified, automated, cloud-based platform.
TRUECALLER FOR BUSINESS
The Truecaller for business is a service that can verify the phone number of your business with this
caller ID app and receive a trustworthy called ID that will have the following:
Business name that cannot be altered by any other user
Logo
Verification tick
Verification badge
HELP DESK TICKETING SYSTEM
Optimize your support operations with DTWOC's Help Desk Ticketing System. Our platform helps you manage and resolve support requests from customers, partners, and other stakeholders seamlessly, all within a unified, automated, cloud-based environment.
Send Emails to your Customers for any details asked while on an existing call. Emails can be triggered manually or else automatically triggered by selecting dispositions via agents.
Voice Broad Casting
Spend less with DTWOC's Voice broadcasting System which enables customers, partners, and other constituents to receive notifications and reminders and let you manage a unified communications strategy on a single automated, cloud-based platform